The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Feedback from previous guests about their experience.
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74%
liked the resort and would come back
Energetic animation team
Clean and spacious rooms
Rude tourists
Inconsistent dining service
7.4/10
Very good
Rooms
6.9
Location
8.7
Service
7.6
Dining
5.5
Guest reviews
7.4/10
based on 25 reviews
6.2
6.2/10based on 253 reviews
Molly
United Kingdom,
January
2025
8.2/10
I had an amazing experience at this hotel, where the animation team really made our stay unforgettable. The rooms were spotless and had a lovely view, although the service could have been more attentive at times. The beach was conveniently close, and the activities kept me entertained. On the downside, I encountered some rude guests, and the dining options were a bit inconsistent, especially regarding the timing of food service.
Rooms
9.0
The rooms were always spotless, comfortably sized, and had a pleasant view of the beach.
Service
8.0
The service was welcoming overall, especially from the animation team who were always polite and cheerful.
Location
10.0
The hotel is just by the beach, making it easy to enjoy the sun and sea.
Dining
6.0
The dining experience was a bit hit-or-miss; while there was a solid variety, the quality and timing were sometimes lacking.
Facilities
8.0
The facilities were good, with plenty of activities organized by the animation team to keep guests entertained.
Energetic animation team
Rude tourists
Nicholas
United Kingdom,
December
2024
5.4/10
I had a mixed experience at this hotel. While the location is fantastic and close to the market, the rooms were anything but impressive, lacking cleanliness and modern touches. The service from the staff was quite good, but the dining left much to be desired. Overall, it had some bright spots, but definitely needs serious improvements in several areas.
Rooms
5.0
The rooms were outdated and basic, with a shower arrangement that was very inconvenient. The overall decor felt tired and in desperate need of refurbishment.
Service
6.0
Service was decent, although there were some organizational issues during check-in. Staff were responsive but could have been more accommodating regarding amenities like water.
Location
9.0
The location is excellent, only a short distance from the market and other attractions.
Dining
5.0
Dining was disappointing, lacking variety and freshness. There were issues with cleanliness in the dining area, which affected the overall experience.
Facilities
5.0
The pool area appeared nice, but the overall maintenance of the hotel leaves much to be desired, particularly with respect to the corridors and lifts.
Justin
United States of America,
November
2024
6.8/10
This hotel has a lot to offer, especially when it comes to entertainment and activities. The animation team made our stay enjoyable, with plenty of fun games and shows. However, the cleanliness and food variety left much to be desired. If you prioritize a lively atmosphere over dining and cleanliness, this could be a good pick.
Rooms
6.0
The rooms were large enough, clean, and offered a nice view of the beach, but we faced some issues with the cleanliness of the linen.
Service
7.0
The reception and animation team were fantastic and always polite, although there was some confusion about information provided.
Location
8.0
The location is quite convenient, not far from the Medina, but the surrounding area could be better improved.
Dining
6.0
While the variety was decent, the taste could be improved, especially for hot food.
Facilities
7.0
Facilities were decent, but some needed maintenance, like the pool with slides which was closed during our stay.
Frances
United States of America,
November
2024
8.6/10
I had a wonderful time at El Ksar Resort! The rooms were tidy and comfortable, with a fantastic beach view that made mornings special. The activities organized by the animation team were a highlight, providing constant entertainment. However, the music during the evening could be improved, and I experienced some fluctuations with the shower temperature. Overall, I truly enjoyed my stay and felt it was great value for money.
Rooms
9.0
The rooms were tidy and offered a great view of the beach, making my mornings quite special.
Service
9.0
The animation team was energetic and worked very hard to keep everyone entertained.
Location
10.0
The resort is conveniently located right by the beach, perfect for easy access to the sand and sun.
Dining
7.0
The food at the restaurant had a nice variety, but it could have been tastier overall.
Facilities
8.0
There are great facilities with an indoor swimming pool and plenty of activities, but finding a sunbed can be tricky in the morning.
Molly
United Kingdom,
October
2024
8.6/10
I had a wonderful family holiday at El Ksar, where the staff were truly exceptional and the food offerings abundant. The animation team brought so much joy and energy to our stay, making it a fun experience for the kids. However, I did notice that some dining areas lacked cleanliness and the buffet guidelines were not strictly enforced, which affected the overall dining experience. Overall, it was a great vacation with minor shortcomings.
Rooms
8.0
The rooms were clean and spacious, making our stay comfortable.
Service
10.0
The service was outstanding, particularly from the animation team who created a lively atmosphere.
Location
9.0
The hotel is conveniently located close to the beach and not far from local markets.
Dining
7.0
While there was a good variety of food, some dishes could have been better in terms of taste and freshness.
Facilities
9.0
Facilities, including the pools, were well maintained, contributing to an enjoyable experience.
Mia
United Kingdom,
September
2024
8.0/10
I just spent a week at El Ksar and had a fantastic time. The hotel offers a great combination of nice facilities, a beautiful beach, and a friendly ambiance, making it perfect for families. The staff, particularly the animation team, was incredibly engaging and fun, especially for the kids. On the downside, while I appreciated the variety of food options, the quality could be improved. Overall, it was great value for money, but the dining experience didn't quite meet my expectations.
Rooms
8.0
The rooms were quite lovely, spacious, and clean, with a stunning view of the beach that made mornings brighter.
Service
9.0
The service was exceptional; the staff was helpful, attentive, and always ready to assist with a smile.
Location
9.0
The location is great, just steps from the beach and a short taxi ride to the Medina in Sousse.
Dining
6.0
The dining experience had variety; however, the food lacked in flavor and could use improvement.
Facilities
8.0
I really enjoyed the facilities, especially the pools and the beach activities; they kept the kids entertained all day.
Jennifer
United States of America,
September
2024
9.0/10
I had an absolutely wonderful stay at this hotel! The animation team really made my holiday special with all their fun events and activities. The rooms were clean, spacious, and perfectly located near the beach. However, the dining experience could use some improvement as the food lacked variety and flavor at times, but overall, the fantastic service and friendly atmosphere made it worthwhile.
Rooms
9.0
The rooms were very clean and spacious, making my stay comfortable.
Service
10.0
The service was exceptional, especially from the animation team who kept everyone entertained and engaged.
Location
10.0
The hotel is perfectly situated near the beach and a variety of restaurants, making it very convenient.
Dining
7.0
While the dining options had a decent variety, the taste was somewhat lacking; more flavor and creativity would be appreciated.
Facilities
9.0
The pool and the beach area were well-maintained and beautiful, contributing to a relaxing experience.
Raymond
United States of America,
September
2024
5.0/10
I had quite a mixed experience at this hotel. On one hand, the location was decent and the animation team was fantastic, but on the other hand, the service was disappointing and the dining options were lacking. The cleanliness of the facilities left much to be desired, and overall, I wouldn't recommend staying here if you're looking for a great vacation experience.
Rooms
5.0
The rooms were quite spacious but poorly cleaned upon arrival.
Service
5.0
Service was unprofessional and unfriendly; I felt ignored most of the time.
Location
6.0
The hotel is located near the beach, but the overall environment was noisy and uncomfortable.
Dining
5.0
Dining options were very limited, and the food quality was disappointing.
Facilities
5.0
Facilities are outdated and in need of major renovations.
Aaron
United Kingdom,
August
2024
7.2/10
I had a lovely stay at this hotel, enjoying the beautiful beach and nice pool area. The animation team really made our experience special with exciting activities throughout the day and fun shows at night. However, the lack of cleanliness in the rooms and the dining experience left something to be desired, making it hard to fully enjoy my stay.
Rooms
6.0
The rooms were spacious and offered a nice view of the sea. However, they were not very clean upon arrival.
Service
9.0
The staff, especially the animation team, were incredibly friendly and engaging, making sure everyone had a great time.
Location
9.0
The location is excellent, right on the beach and within walking distance to local shops and cafes.
Dining
5.0
The food was decent, but the variety could be improved and there were some cleanliness issues in the dining area.
Facilities
7.0
The hotel has great facilities including a beautiful pool and beach area, but some amenities like the elevators need attention.
Ralph
United States of America,
August
2024
5.2/10
I had a mixed experience at the hotel. While the animation team was lively and kept everyone entertained, the food was lackluster and the service was often slow. The beach was enjoyable, but I noticed cleanliness issues with the sea. Overall, it was a decent place for a family vacation, but I wouldn't revisit.
Rooms
Service
5.0
The service was hit or miss; certain staff members were polite, but many were overwhelmed. It felt like they needed more help to manage the crowds effectively.
Location
7.0
The hotel has a nice location, though some cleanliness issues with the sea were disappointing.
Dining
5.0
The food was generally tasteless, and there were long queues to get basic items. It definitely needs improvement.
Facilities
5.0
The hotel facilities could use a renovation; the lift was broken, and there were maintenance issues throughout the property.
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